Questions

Everything customers ask first.

Quick answers about the PureForm silicone brush set, care routine, delivery, and returns.

PureForm body brush

FAQ

Care, usage, and orders.

  • What comes in the set?The set includes a long handle back scrubber, bath body brush, scalp massager, and hexagonal face brush.
  • Can I use the brushes every day?Yes, the silicone bristles are designed for regular use. Use light pressure, especially on the face and scalp.
  • How do I clean the brushes?Rinse thoroughly with warm water after each use and leave them in an open-air place to dry.
  • Is the face brush separate from the body brush?Yes. The face brush is smaller and softer for delicate facial areas.
  • Are Grey, Black, and Pink separate products?Yes. Each color is treated as its own set choice, but every color includes the same four tools.
  • Can I mix colors in a bundle?Yes. Choose the mixed colors option in the order form or write the exact color combination in your message.
  • How do I start an order?Open a set offer, choose your color, bundle, and delivery city, then continue to checkout.
  • How long does delivery take?Delivery timing depends on city, courier availability, and stock. PureForm confirms timing before the order is finalized.
  • Do you offer cash on delivery?No. PureForm accepts card payment only, with delivery timing confirmed before the order is finalized.
  • Can I return the set?Unused sets may be returned within 15 days. Opened personal care products may only be eligible if damaged or incorrect.
  • What details should I send for support?Include your name, phone number, delivery city, product color, bundle size, and a short description of the question.